Welcome to our billing policy. At Cogency Group, we strive to provide transparent and efficient billing practices for our clients. This policy outlines our billing procedures, including payment methods, terms, and expectations. If you have any questions or concerns, please do not hesitate to contact your sales agent. We appreciate your business and look forward to continuing to work with you.

All payments must include a comment that indicates the invoice number. In addition, customers must send an email with the receipt of the deposit to [email protected]. If for any reason you have not received your invoice, please contact your business representative to avoid extra charges. All our invoices are digital, and you can request system access to track them all in real time.

All invoices are due upon receipt. Any past due invoices will be charged a late fee of 1.5% per month on the outstanding balance until the invoice is paid in full. If an account becomes past due, we reserve the right to suspend or terminate services until the account is paid for in full.

We accept wire transfer payments to one of our bank accounts and PayPal.

For the wire transfer payments, it's important to make sure that the payment includes the invoice number and that you send an email with the receipt of the deposit to [email protected]. Also, please make sure to use the correct banking details for the account you wish to transfer to.

For PayPal payments, it's important to make sure that you send the payment to the correct email address, which is [email protected]. Please note that PayPal payments may be subject to additional fees, so make sure to review PayPal's fee structure before submitting a payment.

Payment terms are indicated in the invoice's details.

For wire transfer payments, please find the bank’s information at the footer of your invoice.

For PayPal payments, please use our email address: [email protected].

Please make sure to include the invoice number in your payment comment and send the receipt of the deposit to [email protected]. Additionally, if you have any questions or concerns about your invoice, please contact our billing department as soon as possible to discuss payment arrangements.

For any billing inquiries or concerns, please contact your sales agent or billing department directly. They will be happy to assist you in resolving any issues.

Thank you for choosing our services, and we look forward to a continued business relationship with you.