Policity
Dear Customer,
At our company, we take customer satisfaction very seriously and want every purchase you make to be a positive experience. Despite our efforts, we understand that sometimes it is necessary to cancel or return a purchase. For this reason, we have created our refund and refund policy to ensure a fair and transparent shopping experience for everyone.
Purchases and payments to third parties:
In the event that you make a purchase from our company, you are guaranteed to receive the product or service you have purchased. In the event that you need to cancel your purchase, we ask that you do so as soon as possible. If the cancellation is made before the product has been shipped or the service has been provided, you will be refunded the full amount of your purchase. If the cancellation is made after the product has been shipped or the service has been provided, no refund will be made.
In the case of payments to third parties, we ask that you be aware that any transaction you enter into with a third party will be subject to that company's terms and conditions. If you have a problem with a transaction with a third party, we recommend that you contact that company directly to resolve the issue.
Money refund:
In the event that there was an error in your purchase or in our processing of your purchase, we will refund the full purchase amount. If you need to request a refund, we recommend that you contact our customer service team as soon as possible to resolve the issue. Refunds will be processed within [x] business days of receipt of the request.
In short, we are committed to ensuring a positive and fair shopping experience for all customers. If you have any problems or need to make a return or cancellation, we ask that you contact our customer service team to resolve the issue as soon as possible. We hope you enjoy your shopping with us.
Sincerely,
Cogency Group LLC.